Forte has won the tender to become the digital partner for the further development of Volvo Car Norway's main digital channel, volvocars.com/no.

The agreement includes responsibility for the daily, operational running of the website, as well as support for further digital transformation and improvement of the customer journey.

The contract was awarded following an overall assessment of competences, implementation capability, and understanding of Volvo's requirements for quality, brand, and customer experience.

– Forte demonstrated a strong understanding of our needs and ambitions and combines solid professionalism with strong delivery capability, says Miriam Gade Nicolaisen, Director of Marketing & Customer Experience at Volvo Car Norway.

Miriam Gade Nicolaisen, Director of Marketing & Customer Experience at Volvo Car Norway.

The collaboration involves close coordination with both local and global Volvo teams and aims to ensure good, relevant, and consistent experiences throughout the entire customer journey – from the first digital touchpoint to purchase and follow-up. This is intended to contribute to increased customer satisfaction and strengthened loyalty.

– This is an important vote of confidence, and we are proud to be chosen as a partner for Volvo Car Norway. Together, we will further develop a digital platform that supports Volvo's ambitions for quality, user experience, and long-term value creation, says Arild Horsberg from Forte.

The contract started on January 1, 2026, and the parties look forward to a long-term collaboration that will create increased value for both Volvo Car Norway and their customers.